The Web Services object defines whether this subscriber uses UC9000 CommPortal or Web Self-Care. This service allows the subscriber to change his or her configuration for certain call services by using the CommPortal or Web Self-Care interface, instead of using telephone access codes and IVR menus.
Each Web Services object is a child of an Individual Line, Business Group Line or PBX object. (CommPortal and Web Self-Care are not available for MADNs or MLHG Pilot DNs.) It is created automatically if the global Web Services object specifies that Web Services is available; you cannot create, delete, enable or disable it.
To allow the subscriber to use UC9000 CommPortal or Web Self-Care, configure the service and specify an initial password for the subscriber to use. For security reasons, the password is no longer visible once it has been entered.
Most parameters are visible in the EMS System Explorer only when the service is configured.
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If you are providing the password to the subscriber, you must communicate it securely to the subscriber. If the subscriber is providing the password to you, you need to ensure that you have done the necessary security checks to ensure that the subscriber is genuine. |
Parameter |
Access |
Description |
Web Services - Subscribed | Change | Specifies whether this subscriber is permitted to use UC9000
CommPortal and Web Self-Care. Values:
|
Web Services - new password | Change | The password that this subscriber types at the UC9000 CommPortal or Web Self-Care interface to log in. The password is not displayed in the EMS and you cannot view it, although you can change it to a new value if necessary. Specify a text string of 6 - 15 characters. The characters you type are displayed on the screen as asterisk (*) characters. If you use the Refresh pushbutton to refresh the object's status, any characters you have typed will be discarded without changing the password. |
Web Services - confirm new password | Change | To confirm that you have typed the new password correctly, type it again in this field. The characters you type must exactly match the characters you typed in the Web Services - new password field. The characters you type are displayed on the screen as asterisk (*) characters. If you use the Refresh pushbutton to refresh the object's status, any characters you have typed will be discarded without changing the password. |
Web Services - account type | Change | This field appears only when you are configuring Web Services for a Business Group Line. Specifies whether the subscriber using this line is an administrator for the Business Group. Choose Use default or specify a value:
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Web Services - service level | Change | The CommPortal and Web Self-Care service level that applies to this subscriber. See the UC9000 CommPortal and Web Self-Care Guide for more information about creating customized versions of CommPortal and Web Self-Care to provide different service levels, and for more information about installing different customizations on the Web Server. The service level is a character string, which may contain spaces. Choose Use default or specify the name of a service level configured for the domain that this subscriber will use. If you do not need to set a service level (if there is only one customization for all subscribers, or if this subscriber will use the main customization), leave this field blank. If you change the service level while the subscriber is using it, the subscriber continues to use the existing customization; the change does not take effect until the next time he or she logs in. |
Web Services - blocked | Change | Specifies whether this subscriber is currently blocked from
using CommPortal and Web Self-Care because he or she has made too many incorrect
attempts to enter a password. Values:
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Web Services - password change timestamp | Read only | The date and time at which the subscriber's password was last changed. |
Web Services - originator of password change | Read only | Identifies who made the last change to the subscriber's password. Values:
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Web Services - last login timestamp | Read only | The date and time at which the subscriber last logged in to CommPortal or Web Self-Care. |
Web Services - successful logins | Read only / Reset | The number of times (since this field was last reset) that the subscriber has successfully logged in to CommPortal or Web Self-Care. |
Web Services - successful logins reset timestamp | Read only | The date and time at which the Web Services - successful logins field was last reset to zero. |
Alarm state | Read only | Specifies whether any alarms are currently raised for the Web Services object. Values:
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Alarm state changed timestamp | Read only | The time at which the Alarm state last changed. |
Alarm log correlator - Attend To Dependent | Read only | Identifier of the log message for the event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero. |
Attend To Dependent alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent. |
Alarm events reset timestamp | Read only | The time at which Attend To Dependent alarm events was last reset to zero. |
Diagnostics - API trace - enabled | Change | Specifies whether API tracing is enabled for this object. Values:
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Diagnostics - API trace - trace tag | Change | An optional diagnostics tag inserted into API tracing and PD logging for this object. This tag may include any ASCII characters. However, if you want to filter on this tag in the craft interface, do not include spaces or any of the characters ^ \ $ * + ? | ( ) , . ` ' " [ ] { }. |