The Personal Communication Manager Service Level object is a child of the Global Personal Communication Manager Service object. It defines how the MetaSwitch NE operates with a particular Personal Communications Manager (PCM) product on subscribers' PCs.
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Personal Communication Manager Service Levels are normally included in the delivered configuration or set up by MetaSwitch support personnel. If you want to add further Service Levels, you will need to contact MetaSwitch support personnel to obtain a license for each new level. The license will be provided to you as a text string, typically by email, which you can copy and paste into the EMS System Explorer. |
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While the Personal Communications Manager Service Level is disabled, no new registrations or registration refreshes from PCM programs using this service level will be accepted. Any PCM programs that are already registered using this service level can continue to operate as normal. |
Parameter |
Access |
Description |
Service Level name | Change Inactive | Unique user-friendly name identifying the Service Level. This name will be displayed to subscribers if you give them a choice of Service Levels to use. Specify a name of up to 64 characters. |
Generate BAF records | Change Inactive | Specifies whether BAF records (with structure code 1030 and call type 330) are produced when a subscriber activates or deactivates PCM with this service level. Values:
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Feature code for activation BAF records | Change Inactive | This field appears only if Generate BAF records is True. The feature code used when writing BAF records for activation of PCM. This value must not match the value used for any other Call Service. |
Feature code for deactivation BAF records | Change Inactive | The feature code used when writing BAF records for deactivation of PCM. This value must not match the value used for any other Call Service. |
PCM license | Change Inactive | The license information provided to you by MetaSwitch support personnel for this Service Level. The license will be provided to you as a text string, typically by email, which you can copy and paste into this field. You should not attempt to edit the contents of this field except by pasting in the supplied text, unless instructed to do so by MetaSwitch support personnel. |
PCM product name | Read only | The name of the PCM program that corresponds to this Service Level. |
PCM product version | Change Inactive | The version number of the latest version of the PCM program that corresponds to this Service Level. |
Maximum number of enabled PCMs | Read only | Maximum number of subscribers who can have PCM enabled with this Service Level at the same time. |
Maximum concurrent event subscriptions per subscriber | Change Inactive | This field is not used in the current version of the MetaSwitch NE, but is included for future support. |
Number of subscribers | Read only | Number of subscribers who are currently subscribed to the PCM service using this Service Level, whether or not they have the PCM service enabled. |
Number of enabled PCMs | Read only | Number of subscribers for whom the PCM service is currently enabled using this Service Level. The Service Level will alarm Attention Required if this number exceeds 95% of the value of Maximum number of enabled PCMs. |
Number of registered PCMs | Read only | Number of PCMs that are currently registered with the MetaSwitch NE using this Service Level. |
Alarm state | Read only | Specifies whether any alarms are currently raised for this object. Values:
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Alarm log correlator | Read only | Identifier of the log message that was generated when this object last entered Attention Required alarm state. This field is reset when the Attention Required alarm events field is reset to zero. |
Attention Required alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attention Required. |
Alarm state changed timestamp | Read only | The time at which the Alarm state last changed. |
Alarm events reset timestamp | Read only | The time at which the Attention Required alarm events was last reset to zero. |
Export - number of objects exported | Read only | The total number of objects (including child objects) written to the export file so far in the current or most recent export operation. |
Export - status | Read only | The status of the current or most recent export operation, if any. Values:
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Export - file | Change | The name of the text file (in the EMS User's home directory on the EMS Server) to which configuration information for this object will be exported. The maximum length of the filename is 32 characters. |
Export - log correlator | Read only | If the export status is Failed, this field contains a correlator for the log message that contains details of the failure. Click on the 'go to log' button next to this field to jump to this message in the EMS log viewer window. |
Export - correlator metaswitch | Read only | If the export status is Failed, this field contains the name of the EMS Server or MetaSwitch Network Element that generated the failure log. You may need this information to find the log in the EMS log viewer window. |
Requested status | Read only | Specifies whether an administrator has attempted to enable the Personal Communication Manager Service Level. Values:
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Actual status | Read only | Specifies the current status of the Personal Communication Manager Service Level. Values:
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