Short Code

The Short Code object is a child of the Dialing Plan object. It defines a short code specific to the Business Group that represents an external directory number or another code that can be dialed within the business group (for example a Call Service access code), or a range of short codes that represents a range of external directory numbers.


Parameter

Access

Description
Type Create Specifies the type of short code that this object defines. Values:
  • External number
    The object specifies a single short code that maps to a single external directory number.
  • Range of external numbers
    The object specifies a range of short codes (with continuous numerical values within the range) that maps to a continuous range of external directory numbers.
  • Other Dialing Plan code
    The object specifies a short code that can be used instead of another code (the external line code, an intercom code, or one of the standard access codes for Call Services).
(First) Short code Create If the Type field is set to Range of external numbers, this field specifies the first short code in the range. Otherwise it specifies the short code that a subscriber dials. Specify a code consisting of 1-5 characters corresponding to telephone keys; the first character may be #, *, or one of the digits 0-9, and any remaining characters must be digits 0-9. This code must not match any other Short Code, Call Park Orbit Code or Intercom Code defined for this Dialing Plan. You are recommended not to define short codes beginning with the digit 0 (zero) because this may be confusing for users. If the Business Group includes SIP subscribers, the code or its initial digits must not match any Call Services access code. For example, do not configure a short code of *3 or *345 if you use *345 for an access code.
Last Short code Change Inactive This field appears only if the Type field is set to Range of external numbers; it specifies the last short code in the range. Specify a code consisting of 1-5 characters corresponding to telephone keys, according to the following restrictions:
  • This code must be the same length as the (First) Short code.
  • If the first character of the (First) Short code is # or *, the first character of this field must be the same. All other characters must be digits 0-9.
  • The numeric value of the digits in this code must be greater than the (First) Short code.
  • No value in the range of short codes between (First) Short code and Last Short code may match any other Short Code, Call Park Orbit Code or Intercom Code defined for this Dialing Plan.
(First) external Directory number Create The meaning of this field depends on the Type field:
  • For External number, this field specifies the external directory number that the short code accesses.
  • For Range of external numbers, this field specifies the first external directory number in the range of numbers to which the short code range corresponds. The length of the range of directory numbers is determined by the range of short code numbers you specify.
  • For Other Dialing Plan code, this field does not appear.
Specify the telephone number as a subscriber would dial it, not including the external line code.
Last external Directory number Read only This field appears only if the Type field is set to Range of external numbers; it specifies the last directory number in the range.
Dialing Plan code Change This field appears only if the Type field is set to Other Dialing Plan code; it specifies the full code to which this short code corresponds (the external line code, an intercom code, or one of the standard access codes for Call Services).