The Short Code object is a child of the Dialing Plan object. It defines a short code specific to the Business Group that represents an external directory number or another code that can be dialed within the business group (for example a Call Service access code), or a range of short codes that represents a range of external directory numbers.
Short Codes must be created by a Web Self-Care user who is an administrator for the top-level Business Group, but can be assigned to a department within the group using the Department field. They can then be managed by a Web Self-Care user who is an administrator for this department, or for a higher-level department of which this is a sub-department.
Parameter |
Access |
Description |
Type | Create | Specifies the type of short code that this object defines. Values:
|
(First) Short code | Create | If the Type field is set to Range of external numbers, this field specifies the first short code in the range. Otherwise it specifies the short code that a subscriber dials. Specify a code consisting of 1-5 characters corresponding to telephone keys; the first character may be #, *, or one of the digits 0-9, and any remaining characters must be digits 0-9. This code must not match any other Short Code, Call Park Orbit Code or Intercom Code defined for this Dialing Plan. You are recommended not to define short codes beginning with the digit 0 (zero) because this may be confusing for users. If the Business Group includes SIP subscribers, the code or its initial digits must not match any Call Services access code. For example, do not configure a short code of *3 or *345 if you use *345 for an access code. |
Last Short code | Change Inactive | This field appears only if the Type field is set to Range of external numbers; it specifies the last short code in the range.
Specify a code consisting of 1-5 characters corresponding to telephone keys, according to the following restrictions:
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(First) external Directory number | Create | The meaning of this field depends on the Type field:
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Last external Directory number | Read only | This field appears only if the Type field is set to Range of external numbers; it specifies the last directory number in the range. |
Dialing Plan code | Change | This field appears only if the Type field is set to Other Dialing Plan code; it specifies the full code to which this short code corresponds (the external line code, an intercom code, or one of the standard access codes for Call Services). You can leave this field blank if an administrator will assign the code later using Web Self-Care. |
Department | Change | The department within the parent Business Group, if any, to which this Short Code belongs. Select from the drop-down list of all Departments configured in this Business Group. The Short Code can be managed by a Web Self-Care user who is an administrator for this department, or for a higher-level department of which this is a sub-department. To specify that this Short Code belongs to the top level of the Business Group and not to any department within it, select the entry None. The default is None. |