Global Call Forwarding Services

The Global Call Forwarding Services object is a child of the Call Services object.

The Global Call Forwarding Services object contains global configuration parameters and statistics for all types of Call Forwarding and Basic Line Hunting. There is a single Global Call Forwarding Services object; it is created before delivery of the MetaSwitch NE and you cannot delete it.

To configure the switch to support a particular Call Forwarding service, you need to do the following:


The MetaSwitch NE also provides support for Remote Call Forwarding, in which all calls to a specified number (or a range of numbers) are redirected to a different target number. For example, this service can be used to provide local numbers in two or more areas that redirect to a single number, or to present a range of different numbers to callers but redirect them all to the same physical line (using the Caller ID information to indicate to the recipient which number was called). For instructions on setting up Remote Call Forwarding, please refer to the Operational Procedures Manual.


Parameter

Access

Description
Allow restriction for used number Change Inactive Specifies the procedure when a request is received to set a number as restricted when that number is already used by a subscriber for call forwarding. (A restricted number is a number to which calls cannot be forwarded.) Values:
  • True (default)
    The number is set as a restricted number and any call forwarding configured to that number is deleted.
  • False
    The request to set the number as restricted is rejected, and subscribers may continue to forward calls to that number.
Default maximum simultaneous forwardings per subscriber Change Inactive The default maximum number of forwardings that may be in progress for each subscriber. You can override this value to specify a different maximum for a particular subscriber. The default is 1. Setting a value of zero will prevent all call forwarding by default. For an Individual Line with Teen Service enabled, this limit applies to each of the directory numbers associated with the line, not to the line as a whole.
Unconditional Call Forwarding support Change Inactive Specifies whether the switch is currently configured to support Unconditional Call Forwarding. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Unconditional Call Forwarding - enable code Change Inactive Access code the subscriber dials to enable Unconditional Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Unconditional Call Forwarding - disable code Change Inactive Access code the subscriber dials to disable Unconditional Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Unconditional Call Forwarding - max number Change Inactive Maximum number of times a single call may be forwarded with Unconditional Call Forwarding. This parameter is used to prevent looping if subscribers set up a circular forwarding path (for example if A forwards to B, B forwards to C, and C forwards to A). If Unconditional Call Forwarding is applied to a call that has previously been forwarded this number of times (by whichever type of call forwarding), the call is released and the caller receives an announcement to this effect. The default is 5.
Unconditional Call Forwarding - acceptance retry time Change Inactive Time limit in seconds within which the user can set up Unconditional Call Forwarding even if the courtesy call is not answered. When the user attempts to set up a call forwarding service, a courtesy call is made to the forwarding number. If this call is answered, call forwarding is set up immediately. If this call is not answered, the user can set up the service anyway, by redialing the call forwarding activation code within this time limit. The default is 120 seconds (2 minutes). A value of zero indicates that Unconditional Call Forwarding can be set up only if the courtesy call is answered.
Unconditional Call Forwarding - default single ring setting Change Inactive Specifies whether the subscriber's phone should give a single ring as a call is forwarded during Unconditional Call Forwarding. (The single ring is not supported for MADNs, MLHG Pilot DNs or PBXs, or for ISDN or SIP subscribers.) This is the default setting for all subscribers who use Unconditional Call Forwarding; you can override this setting to enable or disable the distinctive ring for a particular subscriber. Values:
  • False (default)
  • True
Busy Call Forwarding support Change Inactive Specifies whether the switch is currently configured to support Busy Call Forwarding. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Busy Call Forwarding - enable code Change Inactive Access code the subscriber dials to enable Busy Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Busy Call Forwarding - disable code Change Inactive Access code the subscriber dials to disable Busy Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Busy Call Forwarding - max number Change Inactive Maximum number of times a single call may be forwarded with Busy Call Forwarding. The default is 5. If Busy Call Forwarding is applied to a call that has previously been forwarded this number of times (by whichever type of call forwarding), the call is released and the caller receives an announcement to this effect.
Busy Call Forwarding - acceptance retry time Change Inactive Time limit in seconds within which the user can set up Busy Call Forwarding even if the courtesy call is not answered. When the user attempts to set up a call forwarding service, a courtesy call is made to the forwarding number. If this call is answered, call forwarding is set up immediately. If this call is not answered, the user can set up the service anyway, by redialing the call forwarding activation code within this time limit. The default is 120 seconds (2 minutes). A value of zero indicates that Busy Call Forwarding can be set up only if the courtesy call is answered.
Delayed Call Forwarding support Change Inactive Specifies whether the switch is currently configured to support Delayed Call Forwarding. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Delayed Call Forwarding - enable code Change Inactive Access code the subscriber dials to enable Delayed Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Delayed Call Forwarding - disable code Change Inactive Access code the subscriber dials to disable Delayed Call Forwarding for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Delayed Call Forwarding - max number Change Inactive Maximum number of times a single call may be forwarded with Delayed Call Forwarding. The default is 5. If Delayed Call Forwarding is applied to a call that has previously been forwarded this number of times (by whichever type of call forwarding), the call is released and the caller receives an announcement to this effect.
Delayed Call Forwarding - acceptance retry time Change Inactive Time limit in seconds within which the user can set up Delayed Call Forwarding even if the courtesy call is not answered. When the user attempts to set up a call forwarding service, a courtesy call is made to the forwarding number. If this call is answered, call forwarding is set up immediately. If this call is not answered, the user can set up the service anyway, by redialing the call forwarding activation code within this time limit. The default is 120 seconds (2 minutes). A value of zero indicates that Delayed Call Forwarding can be set up only if the courtesy call is answered.
Delayed Call Forwarding - continue ringing Change Inactive Specifies whether the subscriber's phone continues to ring from the time at which the delayed call forwarding is invoked to the time at which alerting begins at the phone that the call is forwarded to. Values:
  • True
  • False (default)
Delayed Call Forwarding - continue ringing after failure Change Inactive This field is visible only if Delayed Call Forwarding - continue ringing is set to True. Specifies whether the subscriber's phone continues to ring after failure to set up a call using delayed call forwarding. Values:
  • True
  • False (default)
Unconditional, Busy or Delayed Call Forwarding usage sensitive billing Change Inactive Specifies whether the switch supports usage sensitive billing for Call Forwarding. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
  • True
  • False (default)
Selective Call Forwarding support Change Inactive Specifies whether the switch is currently configured to support Selective Call Forwarding. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Selective Call Forwarding - usage sensitive billing Change Inactive Specifies whether the switch supports usage sensitive billing for Selective Call Forwarding. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
  • True
  • False (default)
Selective Call Forwarding - usage sensitive billing can be denied Change Inactive Specifies whether Selective Call Forwarding is affected by the subscriber's Deny all usage sensitive features setting (which specifies whether the subscriber can use any call services that are configured with usage sensitive billing). Values:
  • True (default)
    This feature is not available if it is configured as usage sensitive and the subscriber's Deny all usage sensitive features setting is True.
  • False
    This feature is not affected by the subscriber's Deny all usage sensitive features setting; the subscriber can use it even if it is configured as usage sensitive and the subscriber's Deny all usage sensitive features setting is True.
Selective Call Forwarding - access code Change Inactive Access code the subscriber dials to configure Selective Call Forwarding. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Selective Call Forwarding - alternative access code Change Inactive An old access code that the subscriber can also use to configure Selective Call Forwarding. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Selective Call Forwarding - max number Change Inactive Maximum number of times a single call may be forwarded with Selective Call Forwarding. The default is 5. If Selective Call Forwarding is applied to a call that has previously been forwarded this number of times (by whichever type of call forwarding), the call is released and the caller receives an announcement to this effect.
Selective Call Forwarding - acceptance retry time Change Inactive Time limit in seconds within which the user can set up Selective Call Forwarding even if the courtesy call is not answered. When the user attempts to set up a call forwarding service, a courtesy call is made to the forwarding number. If this call is answered, call forwarding is set up immediately. If this call is not answered, the user can set up the service anyway, by redialing the call forwarding activation code within this time limit. The default is 120 seconds (2 minutes). A value of zero indicates that Selective Call Forwarding can be set up only if the courtesy call is answered.
Selective Call Forwarding - default single ring setting Change Inactive Specifies whether the subscriber's phone should give a single ring as a call is forwarded during Selective Call Forwarding. (The single ring is not supported for MADNs, MLHG Pilot DNs or PBXs, or for ISDN or SIP subscribers.) This is the default setting for all subscribers who use Selective Call Forwarding; you can override this setting to enable or disable the distinctive ring for a particular subscriber. Values:
  • True
  • False (default)
Selective Call Forwarding - max number of entries Change Inactive Maximum number of telephone numbers that a subscriber can nominate for Selective Call Forwarding. Incoming calls from these numbers will be forwarded. Range: 0 - 100. The default is 10. A value of zero indicates that there is no limit.
Basic Line Hunting support Change Inactive This field is visible only if Busy Call Forwarding support and Delayed Call Forwarding support are set to either Configured or Disabled. Specifies whether the switch is currently configured to support Basic Line Hunting. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Basic Line Hunting - acceptance retry time Change Inactive Time limit in seconds within which the user can set up Basic Line Hunting even if the courtesy call is not answered. When the user attempts to set up a call forwarding service, a courtesy call is made to the forwarding number. If this call is answered, call forwarding is set up immediately. If this call is not answered, the user can set up the service anyway, by redialing the call forwarding activation code within this time limit. The default is 120 seconds (2 minutes). A value of zero indicates that Basic Line Hunting can be set up only if the courtesy call is answered.
Basic Line Hunting - max number of entries Change Inactive Maximum number of lines that a subscriber can configure to be called sequentially during Basic Line Hunting. The default is 10. A value of zero indicates that there is no limit.
Basic Line Hunting - mark billing records Change Inactive Specifies whether billing records for Basic Line Hunting should be distinguished from those for Delayed Call Forwarding or Busy Call Forwarding. Values:
  • True
    Billing records for Basic Line Hunting contain the LEC-assignable service feature code 801.
  • False (default)
    Billing records for Basic Line Hunting contain the service feature code 14, which is the same as for call forwarding.
Basic Line Hunting - continue hunting if no reply Change Inactive Specifies whether Basic Line Hunting continues hunting if a line is not busy but the call is not answered, or stops as soon as it finds a line that is not busy. Values:
  • True (default)
    If Basic Line Hunting finds a line that is not busy but the call is not answered within the reply time configured for the original called line, Basic Line Hunting continues to try other lines in the group.
  • False
    Basic Line Hunting stops at the first line it finds that is not busy. The call services configured for this line then apply to the call (not those configured for the original called line), so the call may be processed by other services such as Delayed Call Forwarding or Voicemail if it is not answered.
Find-me-follow-me - Support Change Inactive Specifies whether the switch is currently configured to support Find-me-follow-me (including the basic SimRing version). Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Find-me-follow-me - SimRing enable code Change Inactive This field is only visible if Find-me-follow-me - Support is set to Configured or Disabled. Access code the subscriber dials to enable SimRing for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Find-me-follow-me - SimRing disable code Change Inactive This field is only visible if Find-me-follow-me - Support is set to Configured or Disabled. Access code the subscriber dials to disable SimRing for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Find-me-follow-me - Find-me-follow-me enable code Change Inactive This field is only visible if Find-me-follow-me - Support is set to Configured or Disabled. Access code the subscriber dials to enable Find-me-follow-me for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Find-me-follow-me - Find-me-follow-me disable code Change Inactive This field is only visible if Find-me-follow-me - Support is set to Configured or Disabled. Access code the subscriber dials to disable Find-me-follow-me for all subsequent calls to the subscriber. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Find-me-follow-me - Find-me-follow-me play comfort announcement Change Inactive This field is only visible if Find-me-follow-me - Support is set to Configured or Disabled. Specifies whether or not a comfort announcement should be played to callers when they call a number which has Find-me-follow-me enabled on it. The comfort announcement informs callers that the system is trying to connect them. (Note: this can only be enabled or disabled at a global level.) Values:
  • True (default)
  • False
Remote Access to Call Forwarding support Change Inactive Specifies whether the switch is currently configured to support Remote Access to Call Forwarding. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Remote Access to Call Forwarding - access number Change Inactive Number that subscribers dial from a remote location to access their Call Forwarding configuration. Select from the drop-down list of all Reserved Numbers that are currently unused.
Remote Access to Call Forwarding - maximum simultaneous calls Change Inactive Maximum number of calls to the Remote Access to Call Forwarding access number that can be in progress at any time. The default is 50. A value of zero indicates no limit.
Requested status Read only Specifies whether an administrator has attempted to enable Global Call Forwarding Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of Global Call Forwarding Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.