'Summary Period' Global Multi Party Call Services Statistics

The following statistics are collected for Global Multi Party Call Services.


Parameter

Type of statistic

Description
Count of transferred calls by Call Transfer Count Number of calls transferred by Call Transfer, as specified in GR-579.
Count of all Home Intercom calls Count Total number of times the Home Intercom service was used.
Count of Home Intercom calls with Distinctive Ringing Count Number of times the Home Intercom service was used with distinctive ringing enabled.
Count of 3-way call setup attempts Count Number of 3-way call setups attempted, as specified in GR-577.
Call Hold - count of calls successfully held Count Number of times a call has been successfully put on hold using Call Hold.
Call Hold - count of failed attempts (user error) Count Number of times a subscriber used the Call Hold access code but was not already in a call.
Call Hold - count of failed attempts (system failure) Count Number of times a subscriber was unable to use Call Hold because of a MetaSwitch error.
Call Hold - count of held calls successfully retrieved Count Number of times a call that was put on hold using Call Hold has been successfully retrieved.
Call Hold - count of failed retrieve attempts Count Number of times a call that was put on hold using Call Hold could not be retrieved because of a MetaSwitch error.
Call Hold - count of held calls cleared Count Number of times an on-hold caller ended the call by going on hook before the call was retrieved.
Activation count of Call Waiting Count Number of activations of Call Waiting.
Deactivation count of Call Waiting Count Number of deactivations of Call Waiting.
Count of Call Waiting notifications Count Number of incoming calls for which an attempt was made to notify the busy subscriber with Call Waiting, as specified in GR-571.
Count of answered Call Waiting calls Count Number of Call Waiting calls which were answered by a busy subscriber, as specified in GR-571.
Count of Call Waiting notifications with Caller ID Count Number of incoming calls that were notified to the busy subscriber with Call Waiting With Caller ID, as specified in GR-575.
Count of answered Call Waiting calls with Caller ID Count Number of Call Waiting calls (with caller ID) that were answered by a busy subscriber.
Count of complete calling ID deliveries Count Number of incoming calls where the complete calling ID was delivered to a busy subscriber.
Count of partial calling ID deliveries Count Number of incoming calls where a partial calling ID was delivered to a busy subscriber.
Count of incoming calls with ID withheld Count Number of incoming calls where the subscriber was busy and the calling ID was withheld.
Count of incoming calls with undetermined ID Count Number of incoming calls where the subscriber was busy and the calling ID was undetermined.