The Global Caller ID Services object is a child of the Call Services object.
The Global Caller ID Services object contains global configuration parameters and statistics for Calling Number Delivery, Calling Name Delivery, Calling Name and Number Delivery over IP, Automatic Recall, Call Trace, and Caller ID Presentation. There is a single Global Caller ID Services object; it is created before delivery of the MetaSwitch NE and you cannot delete it.
To configure the switch to support a particular Caller ID service, you need to do the following:
Most parameters relating to each of these services are visible in the EMS System Explorer only when the service is set to Configured or Disabled.
Parameter |
Access |
Description |
Calling Number Delivery support | Change Inactive | Specifies whether the switch is currently configured to support Calling Number Delivery. Values:
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Calling Number Delivery - usage sensitive billing | Change Inactive | Specifies whether the switch supports usage sensitive billing for Calling Number Delivery. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
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Calling Number Delivery - default preferred SIP format | Change Inactive | This field is visible only when Calling Number Delivery support is set to Configured or Disabled.
Specifies what format should be used when delivering numbers to a SIP subscriber. Values:
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Calling Name Delivery support | Read Only | Whether or not Calling Name Delivery is currently supported. Values:
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Calling Name Delivery - usage sensitive billing | Change Inactive | Specifies whether the switch supports usage sensitive billing for Calling Name Delivery. This field is valid only when Calling Name Delivery support is Configured or Disabled. Values:
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Calling Name Delivery - name sources | Change Inactive | Specifies the sources from which a Calling Name can be determined for use in Calling Name Delivery. This field is valid only when Calling Name Delivery support is Configured or Disabled. Select one or more of the following values:
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Calling Name Delivery - network query method | Change Inactive | This field is only visible if Network query is selected in the Calling Name Delivery - name sources field above. Specifies whether network queries use TCAP queries or Targus IP queries. Values:
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Calling Name Delivery - send caller names on trunk calls | Change Inactive | This field describes whether the MetaSwitch NE should fill in the configured local caller name in the Generic Name and Party Information parameters in signaling messages for outgoing trunk calls. (The ISUP Remote Signaling Destination configuration determines whether either of these parameters is sent to the remote switch.)
This field is valid only when Calling Name Delivery support is Configured or Disabled. Values:
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Calling Name Delivery - database query timeout length | Change Inactive | The length of time that the MetaSwitch NE should wait to receive a response to a TCAP or Targus IP query that has been sent to a name database. This is started when the query is sent. This field is valid only when Calling Name Delivery support is Configured or Disabled and Calling Name Delivery - name sources includes the value Network query. This timeout is measured in seconds. Range: 2 - 10. The default is 7. |
Calling Name Delivery - transmit private indication for withheld numbers | Change Inactive | This field describes whether Calling Name Delivery should automatically transmit the Private indication if a caller withholds their number.
This field is valid only when Calling Name Delivery support is Configured or Disabled, Calling Name Delivery - name sources includes the value Network query and Calling Name Delivery - network query method is set to TCAP query.
Values:
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Calling Name Delivery - query name for inter-LATA calls | Change Inactive | This field describes whether the switch should query for name information on an inter-LATA call. Whether a call is inter-LATA or not is established by comparing the NPA of the called and calling numbers, as specified in GR-1188.
This field is valid only when Calling Name Delivery support is Configured or Disabled, and Calling Name Delivery - name sources includes the value Network query. Values:
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Calling Name Delivery - Service Logic Host Route | Change Inactive | The TCAP Service Logic Host Route entry to use for Calling Name Delivery processing. Service Logic Host Routes are explained in Operations Manual: Hardware and Connectivity. Select from the displayed list of Service Logic Host Routes. This field is valid only when Calling Name Delivery support is Configured or Disabled, Calling Name Delivery - name sources includes the value Network query and Calling Name Delivery - network query method is set to TCAP query. The Global Caller ID Services object cannot be enabled if this field is visible and set to None. |
Calling Name and Number Delivery - enable code | Change Inactive | Access code a subscriber dials to enable Calling Number Delivery. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.) |
Calling Name and Number Delivery - disable code | Change Inactive | Access code a subscriber dials to disable Calling Number Delivery. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.) |
Calling Name and Number Delivery over IP - support | Change Inactive | Specifies whether the switch is currently configured to support Calling Name and Number Delivery over IP. This field is valid only when at least one of Calling Number Delivery support and Calling Name Delivery support is Configured or Disabled. Values:
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Calling Name and Number Delivery over IP - default destination | Change Inactive | This field does not appear if Calling Name and Number Delivery over IP - support is set to Not configured. The destination to which Calling Name and Number Delivery over IP is sent by default for all subscribers when this service is enabled. You can override this in the Caller ID Services configuration for a particular subscriber. Select from the drop-down list of configured Caller ID IP Destinations. |
Calling Name and Number Delivery over IP - poll interval | Change Inactive | This field does not appear if Calling Name and Number Delivery over IP - support is set to Not configured. The interval in seconds between poll messages sent to each Caller ID IP Destination to check that it is still valid. Range: 5 - 3600 (5 seconds - 1 hour). The default is 60 (1 minute). |
Automatic Recall support | Change Inactive | Specifies whether the switch is currently configured to support Automatic Recall. (This feature is not supported for ISDN subscribers or for PBXs.) Values:
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Automatic Recall - default setting | Change Inactive | Specifies whether Automatic Recall is available to all subscribers by default. You can override this setting to allow or disallow the service for a particular subscriber. Values:
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Automatic Recall - usage sensitive billing | Change Inactive | Specifies whether the switch supports usage sensitive billing for Automatic Recall. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
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Automatic Recall - activation type | Change Inactive | Specifies whether the switch supports one or two stage activation for Automatic Recall. Values:
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Automatic Recall - one stage access code | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to One stage or One or two stage. Access code that a subscriber dials to invoke one stage activation of Automatic Recall. Note that the number is not announced before the call is made. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits. This access code is usually *69.) |
Automatic Recall - two stage access code | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to Two stage or One or two stage. Access code that a subscriber dials to invoke two stage activation of Automatic Recall. When a subscriber dials this code, the last calling number is announced and the subscriber is given the option to return the call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits. This access code is usually *69. This is the same code as for one stage activation, because typically either one stage or two stage activation is configured, but not both. If both are configured, they must use different codes.) |
Automatic Recall - call return key | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to Two stage or One or two stage. The key that the subscriber dials to call the last calling number during the second stage of two stage Automatic Recall. This is a digit in the range 0 - 9. In North America this key is usually 1. |
Automatic Recall - deactivate code | Change Inactive | The access code a subscriber dials to cancel all outstanding Automatic Recall attempts. This field usually takes the value *89. This field is only valid if Automatic Recall support is Configured or Disabled. |
Automatic Recall - number of incorrect actions before error announcement | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to Two stage or One or two stage. Specifies the number of incorrect actions (actions other than dialing the call return key or hanging up) that the customer can perform after the first stage of two stage Automatic Recall before being connected to an error announcement. Range: 1 - 3. The default is 2. A value of 1 indicates that the error announcement applies as soon as the customer performs an incorrect action. |
Automatic Recall - number of timeouts before error announcement | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to Two stage or One or two stage. Specifies the number of timeouts (as specified by the Automatic Recall - call return timeout field) that can occur during the second stage of two stage Automatic Recall before the customer is connected to an error announcement. Range: 1 - 3. The default is 2. A value of 1 indicates that the error announcement applies as soon as the first timeout occurs. |
Automatic Recall - call return timeout | Change Inactive | This field is visible only if Automatic Recall - one or two stage activation is set to Two stage or One or two stage. Specifies the length of time a customer has to dial the call return key before being presented with an error message and a repeat announcement. This timeout is measured in seconds, and runs from the end of the announcement telling the user what key to dial. Range: 2 - 10 seconds. The default is 7. |
Automatic Recall - reject non-unique numbers | Change Inactive | Specifies whether Automatic Recall attempts to non-unique numbers (for example, when the advertised number is an organisation's main switchboard number rather than the actual number of an outgoing line) should be rejected. Values:
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Automatic Recall - reject anonymous numbers | Change Inactive | Specifies whether Automatic Recall attempts to anonymous numbers (for calls where the original caller's number was withheld) should be rejected. Values:
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Automatic Recall - mark billing records | Change Inactive | Specifies whether billing records that result from Automatic Recall attempts should be marked to indicate that the call was made using Automatic Recall. (This applies only for non-anonymous numbers; billing records using Automatic Recall to anonymous numbers are automatically marked.) Values:
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Automatic Callback support | Change Inactive | Specifies whether Automatic Callback is configured as a service. (This feature is not supported for ISDN subscribers or for PBXs.) Values:
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Automatic Callback - default setting | Change Inactive | Specifies whether Automatic Callback is available to all subscribers by default. You can override this setting to allow or disallow the service for a particular subscriber. This field appears only if Automatic Callback support is Configured or Disabled. Values:
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Automatic Callback - mark billing records | Change Inactive | Specifies whether to identify billing records that result from Automatic Callback calls to non-anonymous numbers that were not directly dialed.
(Such a call can occur if Automatic Callback is attempted to a number derived from an Automatic Recall attempt).
Note that billing records for Automatic Callback attempts to anonymous numbers will always be identified in this way, and billing records for directly dialed numbers never will be.
This field is only valid if Automatic Callback support is Configured or Disabled. Values:
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Automatic Callback - usage sensitive billing | Change Inactive | Specifies whether Usage Sensitive Billing of Automatic Callback is supported.
This field is only valid if Automatic Callback support is Configured or Disabled. Values:
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Automatic Callback - activate code | Change Inactive | Specifies the access code a subscriber dials to invoke Automatic Callback. The subscriber dials this access code to attempt a call to the last called number. If the call cannot be completed because the called line is busy, the call will automatically be set up when both lines are next idle. This field usually takes the value *66. This field is only valid if Automatic Callback support is Configured or Disabled. |
Automatic Callback - deactivate code | Change Inactive | Specifies the access code a subscriber dials to cancel all outstanding Automatic Callback attempts. This field usually takes the value *86. This field is only valid if Automatic Callback support is Configured or Disabled. |
Automatic Recall / Callback - resume scanning timer T2 | Change Inactive | This timer defines the length of the Resume Scanning Timer T2, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the amount of time to wait before resuming scanning after the calling party does not answer special ringing. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 180 - 700. The default is 300. |
Automatic Recall / Callback - initial query response timer T5 | Change Inactive | This timer defines the length of the Initial Query Response Timer T5, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the amount of time that we wait for a response to the initial query message This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 1000 - 5000. The default is 3000. |
Automatic Recall / Callback - monitoring timer T6 | Change Inactive | This timer defines the length of the Monitoring Timer T6, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the amount of time that a called party is monitored for an idle notification. If a reactivation occurs, this timer is restarted. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 1500 - 2100. The default is 1800. |
Automatic Recall / Callback - subsequent query response timer T9 | Change Inactive | This timer defines the length of the Subsequent Query Response Timer T9, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the amount of time that the originating switch will wait for a response to any message other than the initial query message. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 1000 - 5000. The default is 3000. |
Automatic Recall / Callback - originating overall monitoring timer T10 | Change Inactive | This timer defines the length of the Originating Overall Monitoring Timer T10, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the maximum continuous time that a request can be in effect for a given subscriber. It is not restarted on reactivation, and therefore limits the the number of times a customer may reactivate a request. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 120 - 240. The default is 180. |
Automatic Recall / Callback - resume scanning threshold | Change Inactive | This defines the length of the Resume Scanning Threshold, Tthr, as defined in GR-215 and GR-227. This value is used by both the automatic recall and automatic callback services. When compared with the amount of time left on the Monitoring Timer T6, it is used to determine whether or not scanning should be resumed. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 0 - 420. The default is 300. |
Automatic Recall / Callback - originating scan rate | Change Inactive | This defines the Originating Scan Rate, Torg, as defined in GR-215 and GR-227. This value is used by both the automatic recall and automatic callback services. It controls the frequency with which originating scanning busy / idle queries are sent during originating scanning. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Values:
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Automatic Recall / Callback - max ring cycles | Change Inactive | This defines the maximum number of 6-second ringing cycles given per application of special ringing, as defined in GR-215 and GR-227. This value is used by both the automatic recall and automatic callback services. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 2 - 5. The default is 4. |
Automatic Recall / Callback - max special ring backs | Change Inactive | This defines the maximum number of unanswered special ringback applications, as defined in GR-215 and GR-227. This value is used by both the automatic recall and automatic callback services. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 1 - 12. The default is 2. |
Automatic Recall / Callback - terminating scanning allowed | Change Inactive | This defines whether or not terminating scanning is allowed, as defined in GR-215 and GR-227. This value is used by both the automatic recall and automatic callback services.
This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Values:
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Automatic Recall / Callback - max concurrent activations | Change Inactive | This defines the maximum number of concurrent AC or AR activations allowed per subscriber, as defined in GR-215 and GR-227. This field limits the total number of AC and AR activations combined. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 10 - 30. The default is 20. |
Automatic Recall / Callback - termination scanning monitoring timer T7 | Change Inactive | This timer defines the length of the Termination Scanning Monitoring Timer T7, as defined in GR-215 and GR-227. This timer is used by both the automatic recall and automatic callback services. It specifies the amount of time that the Terminating switch will do terminating scanning for an AC/AR attempt. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 0 - 1800. The default is 1800. |
Automatic Recall / Callback - Service Logic Host Route | Change Inactive | The TCAP Service Logic Host Route to use for ANSI Automatic Recall / Callback processing. Service Logic Host Routes are explained in Operations Manual: Hardware and Connectivity. Select a route from the drop-down list, or select None. The Global Caller ID Services object cannot be enabled if this field is set to None. This field appears only if Automatic Callback support or Automatic Recall support is Configured or Disabled. |
Automatic Recall / Callback - maximum queue size | Change Inactive | Maximum number of AC/AR requests which may be queued for an individual subscriber. Any further requests for this subscriber should be rejected. This field is only valid if Automatic Callback support or Automatic Recall support is Configured or Disabled. Range: 10 - 20. The default is 10. |
Call Trace support | Change Inactive | Specifies whether the switch is currently configured to support Call Trace. (This feature is not supported for PBXs.) Values:
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Call Trace - max number of calls to trace | Change Inactive | Specifies the maximum number of Call Trace Entry objects that can exist. Range: 1 - 10000 Default: 50 |
Call Trace - usage sensitive billing | Change Inactive | Specifies whether the switch supports usage sensitive billing for Call Trace. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
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Call Trace - default setting | Change Inactive | Specifies whether Call Trace is available to all subscribers by default. You can override this setting to allow or disallow the service for a particular subscriber. Values:
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Call Trace - activate code | Change Inactive | Access code a subscriber dials to trace a call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.) |
Call Trace - two stage activation | Change Inactive | Specifies whether Call Trace is activated using a two-stage process. Values:
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Call Trace - two stage invocation key | Change Inactive | This field is visible only if Call Trace - two stage activation is set to True. Specifies the key to dial to activate Call Trace. Values:
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Call Trace - two stage max attempts | Change Inactive | This field is visible only if Call Trace - two stage activation is set to True. Specifies the number of actions that can be performed instead of dialing the invocation key before the subscriber is connected to the reorder tone. 0 specifies unlimited actions are allowed. 1 specifies that the subscriber is connected to the reorder tone as soon they perform another action. The default is 3. |
Call Trace - two stage timeout length | Change Inactive | This field is visible only if Call Trace - two stage activation is set to True. When a subscriber dials the Call Trace access code, they are played an announcement telling them what key to dial to activate Call Trace. This field specifies the length of time that they have to dial the specified key before a timeout occurs and the announcement is repeated. Range: 2 - 10 Default: 6 |
Call Trace - two stage max timeouts | Change Inactive | This field is visible only if Call Trace - two stage activation is set to True. Specifies the number of timeouts that may occur before the subscriber dials the invocation key. When this limit is reached the subscriber is connected to the reorder tone. 0 specifies unlimited timeouts are allowed. 1 specifies that the subscriber is connected to the reorder tone when the first timeout occurs. The default is 3. |
Caller ID Presentation support | Change Inactive | Specifies whether the switch is currently configured to support Caller ID Presentation. Values:
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Caller ID Presentation - deliver by default | Change Inactive | Specifies whether the calling party ID is delivered by default when the subscriber makes a call. This default can be overridden for individual subscribers. Values:
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Caller ID Presentation - deliver calling party number | Change Inactive | Specifies whether the calling party number is delivered in the caller ID when the subscriber makes a call. Values:
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Caller ID Presentation - deliver calling party sub-address | Change Inactive | Specifies whether the calling party sub-address is delivered in the caller ID when the subscriber makes a call. If the call is made from within a private network,
the calling party sub-address identifies the particular phone line within that network. Values:
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Caller ID Presentation - present number code | Change Inactive | If the subscriber's default setting is to withhold the calling number, he or she dials this code to override this and deliver the number on a particular call. Specify a number of maximum 32 digits. |
Caller ID Presentation - withhold number code | Change Inactive | If the subscriber's default setting is to deliver the calling number, he or she dials this code to override this and withhold the number on a particular call. Specify a number of maximum 32 digits. |
Caller ID Presentation - number withhold rejection reason | Change Inactive | Specifies how the called party is notified (on telephone equipment with Caller ID display, or using two-stage Automatic Recall) that the caller's number has been withheld. Values:
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Caller ID Presentation - deliver default network information | Change Inactive | Specifies whether the default network number is delivered in the caller ID when the subscriber makes a call. If the call is made from within a private network, the default network information identifies that network. Values:
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Caller ID Presentation - default network number | Change Inactive | This field is visible only if Caller ID Presentation - deliver default network information is set to True. Default network number to deliver in the caller ID if it is required. Specify a number of 0 - 32 digits. |
Calling Number Delivery Blocking support | Change Inactive | Specifies whether Calling Number Delivery Blocking at the outgoing (originating) exchange is configured as a service. Values:
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Calling Number Delivery Blocking - usage sensitive billing | Change Inactive | Specifies whether the switch supports usage sensitive billing for Calling Number Delivery Blocking. This means that subscribers can choose to pay according to their usage of the service, rather than paying a flat rate for having the service enabled. Values:
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Calling Number Delivery Blocking - default setting | Change Inactive | Specifies whether Calling Number Delivery Blocking is available to all subscribers by default. You can override this setting to allow or disallow the service for a particular subscriber. Values:
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Calling Number Delivery Blocking - default override code | Change Inactive | This parameter is optional, and is used only if you do not specify values for the Caller ID Presentation - withhold number code and Caller ID Presentation - present number code fields. It is included to support back-level configurations that do not include these two fields, but is no longer the recommended way to control number delivery. For new configurations you should set values for these two fields instead of specifying a default override code. When Calling Number Delivery Blocking is configured, the subscriber dials this code before a number to override the default setting of whether to deliver or block the number. (In North America, access codes are typically * followed by two digits.) |
Calling Number Delivery Blocking - confirmation tone | Change Inactive | When Calling Number Delivery Blocking is configured, this value determines whether a confirmation tone should be played when the subscriber enters the override code. Values:
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Last Caller ID Erasure support | Change Inactive | Specifies whether Last Caller ID Erasure is configured as a service. (This feature is not supported for ISDN subscribers or for PBXs.) Values:
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Last Caller ID Erasure - default setting | Change Inactive | Specifies whether Last Caller ID Erasure is available to all subscribers by default. You can override this setting to allow or disallow the service for a particular subscriber. Values:
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Last Caller ID Erasure - access code | Change Inactive | Access code a subscriber dials to remove the stored Caller ID information and to clear the call lists. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.) |
Alarm state | Read only | Specifies whether any alarms are currently raised for this object. Values:
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Alarm log correlator - Attention Required | Read only | Identifier of the log message for the event that caused the last Attention Required alarm state for this object. This field is reset when the Attention Required alarm events field is reset to zero. |
Attention Required alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attention Required. |
Alarm log correlator | Read only | Identifier of the log message for the event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero. |
Attend To Dependent alarm events | Read only / Reset | Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent. |
Alarm state changed timestamp | Read only | The time at which the Alarm state last changed. |
Alarm events reset timestamp | Read only | The time at which the Attend To Dependent alarm events was last reset to zero. |
Child Attention Required alarms | Read only | The total number of child objects associated with this object that are in Attention Required state. |
Child Attention Required alarm events | Read only / Reset | The total number of times that the alarm state for any child object has gone to Attention Required. |
Summary child alarm state | Read only | Summarizes the alarm status for all children of this object. Values:
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Requested status | Read only | Specifies whether an administrator has attempted to enable Global Caller ID Services. Values:
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Actual status | Read only | Specifies the current status of Global Caller ID Services. Values:
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