Call Agent Server

The Call Agent Server object is a child of the System Hardware object in a CA9000 Series Call Agent. It represents one of the two hardware units (CA9020 Call Agent Servers) that make up the Call Agent, and monitors the state of the hardware components.

There are no configurable fields, but the object displays summary status information about

In the event of any failure, first check the Alarm state field in this object, to determine whether the system requires maintenance action. If maintenance action is necessary, the other fields in this object give more detailed information on the cause of the problem.


Parameter

Access

Description
Number of power supplies monitored Read only The number of power supply units monitored in this system. This is normally 2.
Overall power output state Read only The overall state of all power outputs at different voltages. Note that subsequent fields in this object show the state of each individual power output. Values:
  • Good
    All power outputs are in a Good state.
  • Bad
    One or more power outputs are in a Bad state.
+1.2V power output state Read only The state of the +1.2V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +1.2V supply Read only The actual voltage of the +1.2V power output, in Volts.
+1.25V power output state Read only The state of the +1.25V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +1.25V supply Read only The actual voltage of the +1.25V power output, in Volts.
+1.8V power output state Read only The state of the +1.8V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +1.8V supply Read only The actual voltage of the +1.8V power output, in Volts.
+1.8VSB power output state Read only The state of the +1.8VSB power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +1.8VSB supply Read only The actual voltage of the +1.8VSB power output, in Volts.
+2.5V power output state Read only The state of the +2.5V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +2.5V supply Read only The actual voltage of the +2.5V power output, in Volts.
+3.3V power output state Read only The state of the +3.3V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +3.3V supply Read only The actual voltage of the +3.3V power output, in Volts.
+3.3V auxiliary power output state Read only The state of the +3.3V auxiliary power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +3.3V auxiliary supply Read only The actual voltage of the +3.3V auxiliary power output, in Volts.
+5V power output state Read only The state of the +5V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +5V supply Read only The actual voltage of the +5V power output, in Volts.
+5VSB power output state Read only The state of the +5VSB power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +5VSB supply Read only The actual voltage of the +5VSB power output, in Volts.
+12V power output state Read only The state of the +12V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +12V supply Read only The actual voltage of the +12V power output, in Volts.
+12VRM power output state Read only The state of the +12VRM power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of +12VRM supply Read only The actual voltage of the +12VRM power output, in Volts.
-12V power output state Read only The state of the -12V power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of -12V supply Read only The actual voltage of the -12V power output, in Volts.
VBAT power output state Read only The state of the VBAT power output (the battery power supply for the CMOS chip). Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur. Contact MetaSwitch support to obtain a replacement battery.
Actual voltage of VBAT supply Read only The actual voltage of the VBAT power output, in Volts.
Processor Vccp power output state Read only The state of the Processor Vccp power output. Values:
  • Good
    The voltage of the power output is within the required limits.
  • Bad
    The voltage of the power output is outside the acceptable range and a failure is likely to occur.
Actual voltage of Processor Vccp supply Read only The actual voltage of the Processor Vccp power output, in Volts.
Base board temperature Read only The temperature of the base board in degrees Celsius. This should be in the range 5 - 60, typically no more than 10 degrees above ambient temperature. An alarm is raised if this is more than 60 degrees Celsius, because this may indicate a malfunction in the cooling components.
Front panel ambient temperature Read only The temperature of the front panel in degrees Celsius. This should be in the range 0 - 35, typically about the same as the ambient air temperature. An alarm is raised if this is more than 35 degrees Celsius, because this may indicate a malfunction in the cooling components.
Power cage temperature Read only The temperature of the power cage in degrees Celsius. This should be in the range 0 - 60, typically no more than 10 degrees above ambient temperature. An alarm is raised if this is more than 60 degrees Celsius, because this may indicate a malfunction in the cooling components.
CPU A reported temperature Read only The temperature of CPU A in degrees Celsius. This should normally be in the range 0 - 75. An alarm is raised if this is more than 75 degrees Celsius, because this may indicate a malfunction in the cooling components.
CPU B reported temperature Read only The temperature of CPU B in degrees Celsius. This should normally be in the range 0 - 75. An alarm is raised if this is more than 75 degrees Celsius, because this may indicate a malfunction in the cooling components.
80mm right system fan speed Read only The speed in RPM at which the 80mm right system fan is running. This is typically around 2800 and should be above 2000; an alarm is raised if it is too low.
80mm left system fan speed Read only The speed in RPM at which the 80mm left system fan is running. This is typically around 2800 and should be above 2000; an alarm is raised if it is too low.
40mm right system fan speed Read only The speed in RPM at which the 40mm right system fan is running. This is typically around 6800 and should be above 3800; an alarm is raised if it is too low.
40mm left system fan speed Read only The speed in RPM at which the 40mm left system fan is running. This is typically around 6800 and should be above 3800; an alarm is raised if it is too low.
EA9020 Ethernet card A serial number Read only The hardware serial number of ethernet card A within the Call Agent Server, which is a unique identifier for the physical hardware component.
EA9020 Ethernet card B serial number Read only The hardware serial number of ethernet card B within the Call Agent Server, which is a unique identifier for the physical hardware component.
Alarm state Read only The alarm state of the Call Agent Server. Values:
  • Clear
    Maintenance action is not currently required.
  • Attention Required
    Maintenance action is required.
Alarm log correlator Read only Identifier of the log message for the event that caused the last Attention Required alarm state for this object. This field is reset when the Attention Required alarm events field is reset to zero.
Attention Required alarm events Read only / Reset Number of times (since this field was reset) that this object's alarm state has gone to Attention Required.
Alarm state changed timestamp Read only Time at which the Alarm state last changed.
Alarm events reset timestamp Read only Time at which the Attention Required alarm events field was last reset to zero.
External alarm state Read only Indicates the severity of the most severe alarm present in the system. This field may be set to one or more of the following values.
  • Minor
    The most severe alarm is a minor alarm.
  • Major
    The most severe alarm is a major alarm.
  • Critical
    The most severe alarm is a critical alarm.
Temperature out of range Read only Indicates whether the temperature of the chassis is out of range. Values:
  • True
    The temperature is out of range.
  • False
    The temperature is in range.
Baseboard or core CPU voltage out of range Read only Indicates whether the voltage of the baseboard or the core CPU is out of range. Values:
  • True
    The voltage is out of range.
  • False
    The voltage is in range.
+12V supply out of range Read only Specifies whether the actual voltage of the +12V supply is out of range. Values
  • True
    The voltage is out of range.
  • False
    The voltage is in range.
-12V supply out of range Read only Specifies whether the actual voltage of the -12V supply is out of range. Values
  • True
    The voltage is out of range.
  • False
    The voltage is in range.
+5V supply out of range Read only Specifies whether the actual voltage of the +5V supply is out of range. Values
  • True
    The voltage is out of range.
  • False
    The voltage is in range.
+3.3V supply out of range Read only Specifies whether the actual voltage of the +3.3V supply is out of range. Values
  • True
    The voltage is out of range.
  • False
    The voltage is in range.
80mm system fan faulty Read only This field indicates whether the 80mm system fan is faulty. Values:
  • True
    The fan is faulty.
  • False
    The fan is operating correctly.
40mm system fan faulty Read only This field indicates whether the 40mm system fan is faulty. Values:
  • True
    The fan is faulty.
  • False
    The fan is operating correctly.
Power cage fan faulty Read only This field indicates whether the power cage fan is faulty. Values:
  • True
    The fan is faulty.
  • False
    The fan is operating correctly.
Watchdog timeout alarm triggered Read only Indicates whether the watchdog timeout alarm has been triggered. Values:
  • True
    The watchdog timeout alarm has been triggered, indicating that the MetaSwitch software has shut down.
  • False
    The watchdog timeout alarm has not been triggered.
Summary child alarm state Read only Summarizes the alarm status for all children of this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - one or more child objects are not operating normally, and need operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which one or more child objects depend is not operating normally.