Message Services

The Message Services object is a child of the Call Agent object.

The Message Services object contains global configuration parameters and statistics for the Message Center and Reminder Calls service. There is a single Message Services object which is created before delivery of the MetaSwitch VP3000 and cannot be destroyed by the user.

To configure the switch to support Message Services, you need to do the following:

Most parameters relating to each of these services are visible in the EMS System Explorer only when the service is configured.

Actions
Create Enable Activate
Delete Disable Deactivate
Apply Reset Statistics Refresh

Parameter

Access

Description
Message Center support Change Inactive Specifies whether the switch is currently configured to support Message Center. Values:
  • Not configured (default)
  • Configured
Message Center - access code Change Inactive Access code the subscriber dials to retrieve messages from the message center. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Message Center - retrieval number Change Inactive Telephone number to which the subscriber is forwarded when they dial the access code to retrieve messages from the message center. This must not be a valid subscriber number; it can be a number on this exchange that is reserved for call service use, or a number on another exchange. Specify a number of maximum 32 digits; this must be the full national telephone number .
Message Center - incoming number Change Inactive Telephone number to which incoming calls to the subscriber are forwarded when the message center is enabled. This must not be a valid subscriber number; it can be a number on this exchange that is reserved for call service use, or a number on another exchange. Specify a number of maximum 32 digits; this must be the full national telephone number .
Reminder Calls support Change Inactive Specifies whether the switch is currently configured to support Reminder Calls. Values:
  • Not configured (default)
  • Configured
Reminder Calls - enable code Change Inactive Access code the subscriber dials to enable a reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Reminder Calls - disable all reminders code Change Inactive Access code the subscriber dials to disable all reminder calls. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Reminder Calls - disable one reminder code Change Inactive Access code the subscriber dials to disable a single reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Reminder Calls - check code Change Inactive Access code the subscriber dials to check a reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Regular Reminder Calls support Change Inactive Specifies whether the switch is currently configured to support Regular Reminder Calls. Values:
  • Not configured (default)
  • Configured
Regular Reminder Calls - enable code Change Inactive Access code the subscriber dials to enable a regular reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Regular Reminder Calls - disable all reminders code Change Inactive Access code the subscriber dials to disable all regular reminder calls. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Regular Reminder Calls - disable one reminder code Change Inactive Access code the subscriber dials to disable a single regular reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
Regular Reminder Calls - check code Change Inactive Access code the subscriber dials to check a regular reminder call. Specify a number of maximum 32 digits. (In North America, access codes are typically * followed by two digits.)
(Regular) Reminder Calls - number of engaged retries Change Inactive The number of retry attempts that should be made if the subscriber's line is busy when a Reminder Call or Regular Reminder Call is attempted. Range: 0 - 60. The default is 1. The number of retries multiplied by the retry interval must not exceed 60.
(Regular) Reminder Calls - retry interval Change Inactive The time interval in minutes between retry attempts if the subscriber's line is busy when a Reminder Call or Regular Reminder Call is attempted. Range: 1 - 60. The default is 10. The number of retries multiplied by the retry interval must not exceed 60.
Requested status Read only Specifies whether an administrator has attempted to enable Message Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of Message Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.