The Global Call Park Services object is a child of the Call Services object.
The Global Call Park Services object contains global configuration parameters and statistics for Call Park. This service applies only to analog and SIP subscribers in Business Groups, not to Individual Lines, MADNs or PBXs. There is a single Global Call Park Services object; it is created before delivery of the MetaSwitch NE and you cannot delete it.
To configure the switch to support Call Park, you need to do the following:
Most parameters relating to the service are visible in the EMS System Explorer only when the service is set to Configured or Disabled. In addition, if Call Park - Timed Recall is set to False, the other fields relating to Timed Recall are not visible.
Parameter |
Access |
Description |
Call Park support | Change Inactive | Specifies whether the switch is currently configured to support Call Park. Values:
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Call Park - default Business Group setting | Change Inactive | Specifies whether Call Park is available to all Business Groups. Values:
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Call Park - default maximum number of Call Park Orbits allowed | Change Inactive | The default maximum number of Call Park Orbits allowed in any one Business Group. This defines the maximum number of calls that can be parked at the same time. You can override this for a particular Business Group if required. The default is 10. |
Call Park - Timed Recall | Change Inactive | Specifies whether the switch is currently configured to support Timed Recall. Values:
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Call Park - default Timed Recall Business Group setting | Change Inactive | Specifies whether Timed Recall is available to all Business Groups. Values:
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Call Park - default duration of Timed Recall timer | Change Inactive | The default timeout for parked calls if Timed Recall is in use. If a call is left parked and not picked up within this time, the call is returned to the subscriber who parked it. You can override this for a particular Business Group if required. Specify a value in seconds, in the range 10 - 600 (10 seconds - 10 minutes). The default is 120 seconds (2 minutes). |
Call Park - default Call Park timeout | Change Inactive | The default timeout for parked calls if Timed Recall is not in use. If a call is left parked and not picked up within this time, the call is ended. You can override this for a particular Business Group if required. Specify a value in minutes, in the range 20 - 1440 (20 minutes - 24 hours). The default is 60 minutes. |
Call Park - access codes supported | Change Inactive | Specifies whether subscribers can dial an access code to park a call and another access code to retrieve a parked call. These codes can be used by analog phones, and SIP devices that do not support Call Park natively. Values:
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Call Park - park access code | Change Inactive | This field is visible only if Call Park - access codes supported is set to True. Access code the subscriber dials to park a call using Call Park. Specify a number of maximum 32 digits. (In the UK, access codes are typically 2 - 4 digits.) |
Call Park - retrieve access code | Change Inactive | This field is visible only if Call Park - access codes supported is set to True. Access code the subscriber dials to retrieve a call using Call Park. Specify a number of maximum 32 digits. (In the UK, access codes are typically 2 - 4 digits.) |
Requested status | Read only | Specifies whether an administrator has attempted to enable Global Call Park Services. Values:
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Actual status | Read only | Specifies the current status of Global Call Park Services. Values:
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