View Trunk / Access Gateway status

The following Trunk / Access Gateway status information is displayed in the Details panel.


Parameter

Description
Provider status The availability status of the gateway, indicating whether the Call Agent can communicate with it. Values:
  • Unavailable
  • Available
  • Inactive
  • Active
  • Out of service
  • Quiescing
  • Unconfigured
  • Pending available
Requested status Specifies whether an administrator has attempted to enable the Trunk / Access Gateway. Values:
  • Active
    The object has been activated.
  • Inactive
    The object has not been activated or has been deactivated.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Specifies the current status of the Trunk / Access Gateway. Values:
  • Active
    The object is active.
  • Activating
    Activation is in progress.
  • Deactivating
    Deactivation is in progress.
  • Inactive
    The object is inactive.
  • Disabled
    The object has been disabled.
  • Activation Failed
    The object is inactive because an activation attempt has failed.
  • Failed
    The object was active but has failed.
  • Quiescing
    The object is preparing for normal deactivation. It is operating normally but will not accept any new users.
  • Waiting For Parent
    The object cannot be used because its parent object is not yet active.
  • Parent Failed
    The object cannot be used because its parent object has failed.
Alarm state Specifies whether any alarms are currently raised for this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which this object depends is not operating normally.
Congestion - system load - status Specifies whether the associated media gateway is currently reporting congestion status. If the gateway hardware does not support congestion status reporting, this field is not displayed. Values:
  • Reported by Gateway
    The media gateway is reporting congestion status.
  • Unavailable
    The media gateway supports congestion status reporting but is not currently reporting it (for example because it has only just started).
Congestion - system load - value This field appears only if Congestion - system load - status is visible and set to Reported by Gateway. The congestion level of the associated media gateway, expressed as a percentage of its total capacity.
Congestion - RTP resources - status Specifies whether the associated media gateway is currently reporting RTP congestion status. If the gateway hardware does not support congestion status reporting, this field is not displayed. Values:
  • Reported by Gateway
    The media gateway is reporting RTP congestion status.
  • Unavailable
    The media gateway supports congestion status reporting but is not currently reporting it (for example because it has only just started).
Congestion - RTP resources - value This field appears only if Congestion - RTP resources - status is visible and set to Reported by Gateway. The congestion level of the associated media gateway's RTP resources. A sudden jump in this value may indicate that a piece of hardware has failed or has been deactivated.
Congestion - RTP resources - combined status Specifies whether RTP resource usage is currently limited by the associated media gateway's resource usage or by the bandwidth constraints configured on the Call Agent. Values:
  • Limited by Gateway
  • Limited by Call Agent
  • Unavailable
    Information on RTP resource constraints is not currently available.
Congestion - RTP resources - combined value This field does not appear if Congestion - RTP resources - combined status is set to Unavailable. The overall congestion level of RTP resources. This congestion level may be determined by the gateway's resource usage or by the Call Agent configuration, as indicated by the field Congestion - RTP resources - combined status.