Global Web Services

The Global Web Services object is a child of the Call Services object.

The Global Web Services object contains global configuration parameters for allowing subscribers to change the configuration of their Call Services using the UC9000 Web Self-Care web UI. There is a single Global Web Services object; it is created before delivery of the MetaSwitch NE and you cannot delete it.

To configure the switch to support UC9000 Web Self-Care, you must first install the Web Server software, which provides the user interface to the WebSelf-Care function.


When you first make the UC9000 Web Self-Care function available to subscribers, or after an upgrade or a change to your customization(s), you should use the Web Server CRAFT UI to check both the Problem Log and Warning Log frequently (typically once a day), and take action on any problems that you find. In addition, if the Global Web Services object in the EMS is alarmed, or if a subscriber reports problems with the service, you should check first the Problem Log and then the Warning Log for information that may help to resolve the problem. After any initial problems have been solved, you should not see any further Problem Log entries in normal operation, and it should be sufficient to check these files once a week (or when the Global Web Services object is alarmed or problems are reported by subscribers). See the MetaSwitch Web Self-Care Guide for information about using the Web Server CRAFT UI.

Most of the fields in this object are visible in the EMS System Explorer only when the service is set to Configured or Disabled.


Parameter

Access

Description
Web Services support Change Specifies whether the switch is currently configured to support Web Services. This option controls access to the Web Self-Care interface. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Web Services - maximum login attempts Change The maximum number of failed login attempts that a subscriber can make (attempting to log in to Web Self-Care but failing to provide a valid password) before that subscriber's login account is suspended. The default is 15. If you reduce this threshold so that it is smaller than a subscriber's current count of failed login attempts, the subscriber's account will be suspended only if the next login attempt fails.
Web Services - current suspended login accounts Read only The number of subscribers whose Web Self-Care accounts are currently suspended because they have exceeded the maximum login attempts.
Web Services - suspended login account events Read only / Reset The number of times (since this field was last reset) that a subscriber's account has been suspended because he or she exceeded the maximum login attempts.
Web Services - suspended events reset timestamp Read only The date and time at which the Web Services - suspended login account events field was last reset to zero.
Alarm state Read only Specifies whether any alarms are currently raised for this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
Alarm log correlator Read only Identifier of the log message that was generated when this object last entered Attention Required or Attend To Dependent alarm state. This field is reset when the Attention Required alarm events and the Attend To Dependent alarm events are reset to zero.
Attention Required alarm events Read only / Reset Number of times (since the alarm count was reset) that this object's alarm state has gone to Attention Required.
Alarm state changed timestamp Read only The time at which the Alarm state last changed.
Alarm events reset timestamp Read only The time at which the Attention Required alarm events was last reset to zero.
Requested status Read only Specifies whether an administrator has attempted to enable Global Web Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of Global Web Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.