Select subscribed services

This step is optional.

The fields in this step divide the available call services into groups of related call services. For a Business Group, the only services that apply are Call Pickup Services (Call Pickup and Directed Pickup) and Outgoing Call Services (Mandatory Account Codes); all other services are configured for each Business Group Line in the group.

The subscriber can be subscribed to any combination of these services; in later steps you will have the opportunity to modify the configuration for each call service and specify whether each service is enabled or disabled.

For each service, you can either accept the default setting (subscribed or not subscribed), or click on Specify value and specify an explicit setting for this subscriber. When you have finished selecting the subscribed services, click on Next to jump to the next step.

Note that the selection of call services in this step affects the subsequent sequence of steps. For example:

If you have selected one or more call services but do not wish to change the default configuration for these call services, click on Finish to jump directly to the confirmation step.


If you enable Automatic Recall for a subscriber, and the NE is configured to support two-stage Automatic Recall (so that a subscriber can determine the number of the most recent incoming call), you must also enable Last Caller ID Erasure for the subscriber (so that he or she can remove the stored information about this number). This is a legal requirement for privacy reasons.


Parameter

Description
General Call Service Control Select which of the following call services the subscriber requires.

PIN Change - Subscribed

PIN Change specifies whether this subscriber can change the PIN used to access some Call Services.
Caller ID Select which of the following call services the subscriber requires.
Automatic Recall - Subscribed
This option is not supported for a PBX.
Automatic Recall rings the number of the most recent incoming call. Note that this value is visible only if automatic recall is not available to all subscribers by default.
Call Trace - Subscribed
This option is not supported for a PBX.
Call Trace is the ability to report the last incoming call as an offending call, for action by the appropriate law enforcement agency. Note that this value is visible only if call trace is not available to all subscribers by default.
Calling Number Delivery - Subscribed
The calling number for an incoming call is available for display while the phone is ringing.
Caller ID Presentation - Subscribed
The subscriber's number can be presented on outgoing calls, so that it is available for display to the called user.
Calling Number Delivery Blocking - Subscribed
The subscriber can enter a code before making a call to stop his or her number being delivered to the called party. Withhold Directory Number
Specifies whether to withhold the subscriber's Directory Number even if Calling Number Delivery Blocking is not applied to the outgoing call. This is useful when a call is routed through an exchange that does not pass on presentation numbers. This field does not appear for an Individual Line that is a Teen Service line for another line, because the service does not apply to Teen Service lines. It appears only when the subscriber has a presentation number and the switch is configured to support Calling Number Delivery Blocking.
Last Caller ID Erasure - Subscribed
This option is not supported for a PBX.
This service enables the subscriber to remove the stored Caller ID from the last incoming and outgoing calls and to clear the call lists, so that there is no longer any record of the most recent calls to and from this subscriber. Note that a subscriber cannot use Automatic Recall with Off-Premises Extension. You cannot select this service if Off-Premises Extension is selected.
Call Forwarding Select which of the following call services the subscriber requires.
Unconditional Call Forwarding - Subscribed
This service forwards all calls regardless of whether the line is busy or there is no reply.
Busy Call Forwarding - Subscribed
This service forwards calls if the line is busy.
Delayed Call Forwarding - Subscribed
This service forwards calls if there is no reply within a specified delay period.
Selective Call Forwarding - Subscribed
This service forwards calls from specific calling numbers.
Basic Line Hunting - Subscribed
This service allows the subscriber to specify a list of numbers; if the subscriber's line is busy when a call comes in, these numbers are called in sequence until one is not busy and can accept the call.
Find-me-follow-me - Subscribed
Specifies whether the subscriber is permitted to use Find-me-follow-me, either Basic (also known as SimRing) or Enhanced.
Remote Access to Call Forwarding - Subscribed
This service allows the subscriber to change Unconditional, Busy, or Delayed Call Forwarding settings from any location. Note that a subscriber cannot use Busy Call Forwarding, Delayed Call Forwarding, or Basic Line Hunting with Off-Premises Extension. You cannot select any of these services if Off-Premises Extension is selected.
Call Pickup This group of services applies only to a Business Group or a Business Group Line. Select which of the following call services the subscriber requires.
Call Pickup - Subscribed
This field appears only for a Business Group. (For a Business Group Line, you configure the line to support Call Pickup by defining a Call Pickup Group Member corresponding to the line.) This service allows a subscriber on a Business Group Line to answer an incoming call on another line in the group by dialing an access code.
Directed Pickup (no barge-in) - Subscribed
This service allows a subscriber on a Business Group Line to pick up an incoming call on a specific Business Group Line, by dialing an access code followed by the target line's intercom code. For a Business Group, this field specifies whether the Business Group as a whole supports the service. For a Business Group Line whose parent Business Group supports the service, this field specifies whether the service can be used on this particular line.
Incoming Call Select which of the following call services the subscriber requires.
Selective Call Rejection - Subscribed
Selective Call Rejection automatically rejects incoming calls from particular numbers.
Anonymous Call Rejection - Subscribed
Anonymous Call Rejection automatically rejects incoming calls for which the caller's number is withheld.
Do Not Disturb - Subscribed
Do Not Disturb allows the subscriber to block his or her line temporarily to prevent incoming calls.
Priority Call - Subscribed
This option is not supported for a MADN, a PBX, or an Individual Line that is a Teen Service line for another line. For SIP subscribers, use of Priority Call depends on the support provided by the SIP device for distinctive ring tones. Priority Call alerts the subscriber to incoming calls from specific numbers by using a distinctive ring tone or a distinctive Call Waiting tone.
Message Select which of the following call services the subscriber requires.
Share Primary Line Voicemail Mailbox
This field appears only if you are configuring Call Services for an Individual Line that is a Teen Service line for another line (the primary line). Specifies whether the Teen Service line uses the same mailbox and voicemail configuration as the primary line instead of having its own voicemail settings. If this option is set, the Voicemail field below does not appear because you can change this setting only on the primary line.
Voicemail - Subscribed
This service forwards calls to an external voicemail service if they are unanswered or the subscriber's line is busy.
Reminder Calls - Subscribed
This option is not supported for a PBX.
This service allows the subscriber to schedule one-off reminder calls.
Regular Reminder Calls - Subscribed
This option is not supported for a PBX.
This service allows the subscriber to schedule reminder calls that recur at specified times. Note that a subscriber cannot use Reminder Calls or Regular Reminder Calls with Off-Premises Extension. You cannot select either of these services if Off-Premises Extension is selected.
Multi Party This group of options is not supported for a PBX. Select which of the following call services the subscriber requires.
3-Way Calling - Subscribed
This service enables the subscriber to talk to two other subscribers on the same call.
Call Transfer - Subscribed
The subscriber is able to transfer a call to another subscriber. Note that Call Transfer also includes the functions of 3-Way Calling; if Call Transfer is subscribed and enabled for this subscriber, 3-Way Calling is also effectively subscribed and enabled, and this field is ignored.
Call Hold - Subscribed
The subscriber is able to put the current call on hold and then call another subscriber.
Call Waiting - Subscribed
The subscriber receives notification when a call is in progress and a new incoming call arrives.
Call Waiting With Caller ID - Subscribed
The subscriber receives notification of the new caller ID when a call is in progress and a new incoming call arrives. This field has no effect unless both Call Waiting and Calling Number Delivery are configured and enabled for this subscriber.
Home Intercom - Subscribed
The subscriber can force his or her own telephone to ring, in order to communicate with someone on another extension on the same telephone line.
Home Intercom Distinctive Ringing
The subscriber hears a distinctive ring tone when using the Home Intercom service.
Line State Monitoring - Subscribed
This field only applies to Business Group Lines. The Business Group Line can be connected to an attendant console to monitor the state of other lines in the same Business Group.
Off-Premises Extension This group of services is available only when configuring a single Individual Line. You cannot configure Off-Premises Extension for multiple Individual Lines at the same time, nor for other subscriber types. Select which of the following call services the subscriber requires.
Off-Premises Extension - Subscribed
This service allows two physical telephone lines on different access devices, typically in different locations, to share a single Directory Number so that one acts as an extension line for the other. Note that a subscriber cannot use Off-Premises Extension with a number of other services. You will not be able to select Off-Premises Extension if you are configuring an existing subscriber who has Teen Service enabled, or if any of the following services are selected.
  • Busy Call Forwarding, Delayed Call Forwarding, or Basic Line Hunting
  • Automatic Recall
  • Reminder Calls or Regular Reminder Calls
Outgoing Call Select which of the following call services the subscriber requires.
Speed Calling - Subscribed
This service allows the subscriber to use short codes to access frequently-used numbers.
Call Barring - Subscribed
This service rejects outgoing calls to specified numbers, and/or rejects some or all of the access codes for Call Services.
Mandatory Account Codes - Subscribed
This service allows the subscriber to use account codes on outgoing calls, to provide information on how call charges should be allocated.
Warm / Hot Line - Subscribed
This services is not supported for SIP subscribers.
These services allow a pre-configured number to be automatically dialed when the subscriber takes the phone off the hook. For Hot Line, the number is dialed immediately. For Warm Line, it is dialed after a configurable timeout if the subscriber does not dial any digits.
Personal Communication Manager Select which of the following call services the subscriber requires.
Personal Communication Manager - Subscribed
This service allows the subscriber to manage calls and call services from a PC-based application.
Web Services Select which of the following call services the subscriber requires.
Web Services - Subscribed
This service allows the subscriber to change his or her configuration for certain call services by using a Web-based interface, instead of using telephone access codes and IVR menus.