The Teen Service object defines whether this subscriber uses Teen Service. This service provides up to three additional directory numbers that access the same Individual Line. Incoming calls to the additional numbers are announced with a different distinctive ring tone for each number. This service is typically used in a household where parents and children use different telephone numbers on the same line, to allow them to ignore each other's calls. It can also be used as a "hotline" to identify high-priority callers (who call the additional number so that their calls are announced with a distinctive ring tone), or to distinguish between business and personal calls for people working at home.
Each Teen Service object is a child of an Individual Line object with a Call Agent signaling type of Analog line/T1 CAS and a signal function code of Loop start or Ground start. (Teen Service is not available for Business Group Lines, MADNs, MLHG Pilot DNs, or PBXs, for SIP subscribers, or for lines using E and M or LRB signaling.) It is created automatically if the global Teen Service object specifies that the service is available; you cannot create, delete, enable or disable it.
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An Individual Line that is subscribed to Teen Service cannot also be subscribed to Off-Premises Extension. The EMS prevents you from configuring Off-Premises Extension at the same time as Teen Service Lines for the same Individual Line. |
To allow the subscriber to use Teen Service, configure one or more of the Teen Service Lines 1, 2, and 3, and specify the directory number, ring cadence and number status for each configured line. (If you configure fewer than three lines, the EMS always uses the lowest-numbered lines; for example, if you fill in the fields for lines 2 and 3, the EMS will display these as lines 1 and 2 when you apply the change.)
Most parameters are visible in the EMS System Explorer only when the service is configured.
Parameter |
Access |
Description |
Teen Service Line 1 configured | Change | Specifies whether a Teen Service line is associated with this Individual Line. You can associate up to three Teen Service Lines with the same Individual Line, using the fields for Lines 1, 2, and 3. The remaining fields for Teen Service Line 1 appear only when Line 1 is configured. Values:
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Teen Service Line 1 - Directory Number | Change | The directory number (full national telephone number including the leading zero) associated with Teen Service Line 1.
Either type in the number (noting that the directory number must be within an active Number Range if Number status is set to Normal), or click on the ellipsis symbol at the end of the field to select from the list of numbers not currently in use.
If you click on the ellipsis symbol, the dialog box that appears displays a list of configured Number Ranges. Select the Number Range from which the new subscriber's number should be taken and click on Next.
The next dialog box offers 'manual selection' or 'automatic selection'.
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Teen Service Line 1 - Ring Cadence | Change | The ring cadence that is used to identify an incoming call to the Teen Service Line 1 directory number. This must not match the ring cadence used for Line 2 or Line 3. Values:
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Teen Service Line 1 - Number status | Change | Specifies the status of the Teen Service Line 1 number. Values:
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Teen Service Line 2 configured | Change | Specifies whether a Teen Service line is associated with this Individual Line. You can associate up to three Teen Service Lines with the same Individual Line, using the fields for Lines 1, 2, and 3. The remaining fields for Teen Service Line 2 appear only when Line 2 is configured. Values:
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Teen Service Line 2 - Directory Number | Change | The directory number associated with Teen Service Line 2. Specify this number in the same way as for Teen Service Line 1. |
Teen Service Line 2 - Ring Cadence | Change | The ring cadence that is used to identify an incoming call to the Teen Service Line 2 directory number. This must not match the ring cadence used for Line 1 or Line 3. Values:
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Teen Service Line 2 - Number status | Change | Specifies the status of the Teen Service line 2 number. Values:
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Teen Service Line 3 configured | Change | Specifies whether a Teen Service line is associated with this Individual Line. You can associate up to three Teen Service Lines with the same Individual Line, using the fields for Lines 1, 2, and 3. The remaining fields for Teen Service Line 3 appear only when Line 3 is configured. Values:
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Teen Service Line 3 - Directory Number | Change | The directory number associated with Teen Service Line 3. Specify this number in the same way as for Teen Service Line 1. |
Teen Service Line 3 - Ring Cadence | Change | The ring cadence that is used to identify an incoming call to the Teen Service Line 3 directory number. This must not match the ring cadence used for Line 1 or Line 2. Values:
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Teen Service Line 3 - Number status | Change | Specifies the status of the Teen Service line 3 number. Values:
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